(310) 800-1369
Address
Santa Monica, CA 90405
Email
(310) 800-1369

Privacy Policy
Effective Date: 05/07/2025

Fido Flush (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our website https://fidoflush.com (“Site”) or engage with our services.

1. Information We Collect

a. Personal Information
When you interact with our Site, book a service, or contact us, we may collect:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party processors)

  • Pet information (e.g., number/type of pets)

b. Automatically Collected Data
We may use cookies, log files, and analytics tools (e.g., Google Analytics) to collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and time spent

  • Referring websites

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage pet waste removal services

  • Communicate with you regarding scheduling, billing, and updates

  • Improve our services and website functionality

  • Conduct internal analytics and performance optimization

  • Send marketing communications (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Service providers (e.g., payment processors, CRM tools, email marketing platforms) under contractual obligations to protect your data

  • Legal authorities if required by law or to protect our rights

4. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. We recommend safeguarding your login and payment information.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to your personal data

  • Request deletion of your data

  • Opt-out of the sale of personal data (we do not sell data)

  • Designate an authorized agent to act on your behalf

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Fido Flush
Santa Monica, CA
Email: [email protected]
Phone: 310.800.1369